Dispute Resolution
We are a Member of ABTA, membership number Y0380. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct.
We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute.
If we can't resolve your complaint, go to www.abta.com to use ABTA's simple procedure.
Further information on the Code and ABTAs assistance in resolving disputes can be found on www.abta.com